Privacy Policy for SMS Communications

Privacy Policy

Sound Properties Group respects your privacy. We use SMS/text messaging only to communicate with our clients regarding customer service, scheduling, updates, account-related matters, and other business communications you have requested or agreed to receive.

Information We Collect

When you communicate with us by SMS, we may collect:

  • your name

  • your phone number

  • the content of your messages

  • communication preferences

  • basic message metadata such as date, time, and delivery status

How We Use Your Information

We use this information solely to:

  • communicate with you about our services

  • respond to your questions or requests

  • provide scheduling, appointment, or service updates

  • maintain internal records of client communications

  • improve our customer communication process

No Sale or Sharing of Personal Information

We do not sell, rent, or trade your personal information.

We do not share your phone number or SMS opt-in data with third parties for their marketing purposes.

SMS Consent

Your SMS consent is used only for communications from Sound Properties Group. Consent to receive text messages is not shared with third parties or affiliates for marketing purposes.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. You may also contact us directly at Sales@soundpropertiesgroup.com to be removed from SMS communications.

Help

For help, reply HELP to any message or contact us at Sales@soundpropertiesgroup.com.

Message Frequency

Message frequency may vary depending on your interactions with us and the services you request.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Data Security

We take reasonable steps to protect the information you provide from unauthorized access, use, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: March 27th, 2026

Contact Information:

Sound Properties Group LLC

7901 4th St N, STE 4000

St. Petersburg, FL 33702

Sales@soundpropertiesgroup.com

SMS Terms and Conditions

SMS Terms & Conditions

By providing your mobile number and opting in to receive text messages from Sound Properties Group, you agree to receive SMS communications from us related to your relationship with our business, including customer service, scheduling, reminders, service updates, and other requested communications.

Consent

By opting in, you authorize Sound Properties Group to send text messages to the mobile number you provided. Consent is not a condition of purchase.

Message Frequency

Message frequency may vary.

Charges

Message and data rates may apply.

Opt-Out Instructions

You can opt out at any time by replying STOP to any message. After you opt out, you may receive one final confirmation message confirming your opt-out. 

Help Instructions

Reply HELP for assistance, or contact us at Sales@SoundPropertiesGroup.com.

Privacy

Your information will be handled in accordance with our Privacy Policy. We do not sell or share your personal information for third-party marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties