Privacy Policy for SMS Communications
Privacy Policy
Sound Properties Group respects your privacy. We use SMS/text messaging only to communicate with our clients regarding customer service, scheduling, updates, account-related matters, and other business communications you have requested or agreed to receive.
Information We Collect
When you communicate with us by SMS, we may collect:
your name
your phone number
the content of your messages
communication preferences
basic message metadata such as date, time, and delivery status
How We Use Your Information
We use this information solely to:
communicate with you about our services
respond to your questions or requests
provide scheduling, appointment, or service updates
maintain internal records of client communications
improve our customer communication process
No Sale or Sharing of Personal Information
We do not sell, rent, or trade your personal information.
We do not share your phone number or SMS opt-in data with third parties for their marketing purposes.
SMS Consent
Your SMS consent is used only for communications from Sound Properties Group. Consent to receive text messages is not shared with third parties or affiliates for marketing purposes.
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. You may also contact us directly at Sales@soundpropertiesgroup.com to be removed from SMS communications.
Help
For help, reply HELP to any message or contact us at Sales@soundpropertiesgroup.com.
Message Frequency
Message frequency may vary depending on your interactions with us and the services you request.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Data Security
We take reasonable steps to protect the information you provide from unauthorized access, use, or disclosure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Effective Date: March 27th, 2026
Contact Information:
Sound Properties Group LLC
7901 4th St N, STE 4000
St. Petersburg, FL 33702
Sales@soundpropertiesgroup.com
SMS Terms and Conditions
SMS Terms & Conditions
By providing your mobile number and opting in to receive text messages from Sound Properties Group, you agree to receive SMS communications from us related to your relationship with our business, including customer service, scheduling, reminders, service updates, and other requested communications.
Consent
By opting in, you authorize Sound Properties Group to send text messages to the mobile number you provided. Consent is not a condition of purchase.
Message Frequency
Message frequency may vary.
Charges
Message and data rates may apply.
Opt-Out Instructions
You can opt out at any time by replying STOP to any message. After you opt out, you may receive one final confirmation message confirming your opt-out.
Help Instructions
Reply HELP for assistance, or contact us at Sales@SoundPropertiesGroup.com.
Privacy
Your information will be handled in accordance with our Privacy Policy. We do not sell or share your personal information for third-party marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties