Community guidelines

Last updated September 28, 2026

The Rental Institute is a place to learn BRRRR and share real work. These rules keep it useful and kind. They apply everywhere here: the feed, comments, chat, direct messages, Office Hours and Fellows sessions.

1. Be respectful

  • Disagree with ideas, not people.
  • No insults, harassment, threats or hate of any kind.
  • No sexual or graphic content.
  • Keep it about investing, the course and the work.

2. No spam, and no selling without permission

  • Don't post ads, affiliate links, or pitches for your services, courses or coaching unless staff said yes first.
  • Don't message members to sell them something.
  • Want to offer a deal to the group? Ask staff first.
  • Post once. Don't repeat the same post across channels.

3. What members share stays here

  • Don't share other members' deals, numbers, addresses or screenshots outside the community.
  • Don't share anyone's personal info (phone, email, where they live) without their OK, inside or outside.
  • Sharing your own deals and details is up to you.
  • Don't copy the course, the call recordings or the worksheets outside the community.

4. No income promises

  • Don't tell people what they'll earn, or promise that something will work for them.
  • Share what happened to you, with the real numbers, the good and the bad.
  • Every deal is different. Results vary.

5. Share experience, not advice

Nobody here gives legal, tax or financial advice, staff included.

  • Say what you did and why it worked or didn't.
  • For your own situation, talk to a licensed pro: an attorney, a CPA, your lender or a financial advisor.

6. Follow fair housing laws

  • In every deal and every post, follow the Fair Housing Act and your state and local fair housing laws.
  • No posts about choosing, steering or turning away tenants or buyers because of race, color, religion, sex, disability, family status, national origin, or any other group protected where you invest.
  • Posts that break this come down.

7. How to report something

  • In chat: open the message menu and tap Report to the team. Only staff see it.
  • Anywhere else, or if it's urgent: email sales@soundpropertiesgroup.com with a link or a screenshot.
  • We don't tell the person who reported them.
  • If someone's safety is at risk, call 911 first.

8. What staff can do

To keep the community safe and useful, staff can:

  • Hide a post, comment or message.
  • Mute someone in chat for a while.
  • Ban someone, which ends their access (a paid plan stops renewing).
  • Staff decide what breaks these rules. Big or repeat problems usually mean a ban.

These guidelines are part of the membership terms.